I had my Renegade towed in to the Dennis Dillon Caldwell, ID location and John provided the details of what was wrong - the front calipers seized up. He was extremely patient giving me time to figure out the funds to complete the repair which was finished same day once I gave the OK. I am extremely grateful.
The best car buying experience ever. The presentation of the truck with the ribbon and the explanation of everything inside the truck by Benjamin was awesome. The paperwork and explanation of the warranty in finance was awesome as well. I flew up from California, and would definitely do it again on my next car buying experience. Not to mention all of the communication between Rob and myself in the ordering of the truck. He was so knowledgeable about everything that was involved and always insured it was done right.Keep up the good work guys.
Chris, our salesman was great, he helped in every way possible. Vic, the sales manager, he is a wheeler dealer of the highest regard. He got me on one item that didn't show a $2000. credit. That's OK, that's how car buying works.
Our sales person was friendly and helpful. He really wants to make sure we we were getting the car we needed & wanted. I would not hesitate to buy another car at this location from Mikey.
dropped of truck for first oil change Sam was great checked the truck in gave me updates on how the truck was coming fast friendly great place to get work done at.
Great service - Great people. No hassles. It was easy and fast. I love my new Ram. It has all of the features I was looking for.
Had an Amazing experience at Dennis Dillon Jeep, our salesman James Ford went above and beyond to get us a new Jeep! Made the ordering process so easy. Would recommend him to all my friends and family! Thank you Dennis Dillon
Outstanding dealership with a lot of truly professional employees. This was the best experience I had when purchasing a vehicle. They mad us feel very welcome and important to them.
I got my car in first thing yesterday morning (7:30). I watched them put my Jeep up on the lift. I walked around looking at all the new toys. Sat down at 8:00 am and I was tapped on the shoulder saying my car was ready. This whole evolution took less than 45 minutes where other places took up to 2-3 hours. Very pleased.
For the past 5 years I have decided to use my local Dodge Dealer to handle my Dodge Grand Caravan service updates. As always, DDD provides fabulous service with a smile ! Thank you so much for answering all my questions ! Good job Guys !
Great dealership to deal with. Friendly courteous and even picked me up at the airport since I flew in from out of state James Ford was a pleasure to deal with Brandon was who I dealt with on the phone but he was called out on an emergency. James stepped in to take his place.
Went in for a blue screen when in reverse. They said they reset my car hopefully it works. Wanted the service tech to keep me posted through the day instead of me texting him first.
From the minute we walked in until we walked out the door everyone was so helpful and answered all our questions. The entire process was straightforward.
Went in for an oil change and vehicle maintenance . The service was great and fast. There was good communication in explaining what my vehicle needed.
I called Benjamin and he ordered the vehicle I wanted. He followed up regularly with me on the status and had the vehicle ready when I got to dealership.
When it comes to buying new or used cars, the experience can be made or broken pending a variety of variables. In this situation, we were looking for one very specific vehicle. The purchase of the 2nd vehicle was optional but the choice’s of inventory gave me a solid opportunity to sweeten the deal and get exactly what I wanted. Mikey, Dave & the Crew at Dennis Dillon knocked it out of the park. There was ZERO stress involved whatsoever during either transaction and we were given exactly what the contracts detailed. Dennis Dillon has earned my families business, ...
I normally do not look forward to having to purchase a new vehicle but in this case everything went well. I got the Trade in value that I wanted and the priceOf the vehicle was a bit lower than anywhere else I looked. Great experience overall
The entire staff were very friendly and welcoming. The sales staff, finance. Dennis. Dillon RV staff who installed our towing equipment were professional and helpful. Wonderful crew through out out our purchasing process
Had an engine emergency out of the blue and was able to get it repaired within a couple of hours of bringing it in for service.
Everyone we met during our buying process was very nice, professional, and always had a smile. Made wife and myself feel very comfortable with the process. We drove 250 miles and they worked to get process done asap so we could start home. James Keever was the salesperson that helped us and what he had promised over phone for trade value was what happened, at no time did he try to change or pressure us into anything.
John was extremely helpful, friendly and overall a great asset to your company. Wish more customer service agents were like him so we would have less stress in an already stressful situation.
I had a recall performed on my keep and it was handled professionally quickly. Ron was very helpful and good to work with.
I will definitely be back to buy another truck as well as service my vehicles with Dennis Dillon. I worked with James Ford on a truck deal, and really appreciate his honesty and friendly help with buying the truck that I wanted.
Connor Dunham was amazing did a great job I would highly recommend him as a salesman to anybody looking to purchase a new vehicle
Customer service was awesome! No wait time, so quick and easy.
They took care of some recalls for us. The thing I was impressed by was the quick call back I received for an issue that was not related to our service and their willingness to help where they could.
John was very professional and curtious. The young man who drove me home was an absolute delight to talk to. Respectful and pleasant!!!!!
Easy to work with sales team. Benny did his very best to ensure a great experience and get us the right vehicle for us.
I was picked up from the airport by Brandon my salesman. I flew in from the Bay Area and they made it as seamless as posssible. Thank you Brandon for taking care of me. Jared Markle Diablo LawnScape
Cheryl went above and beyond to help me when everyone else seemed too busy after enduring 10+ days of triple digit heat, I was able to get my car in for them to look at the AC. She frequently called throughout the process so I understood exactly what was happening from the troubleshooting to the ordering of parts and completion.
Conner was fabulous. He helps us all the way.. He even helped get the loan application done.for. He spent all 12:30 until after 5 PM. The best service ever.
I love to use the Caldwell idaho jeep dealer. Knowledgeable- fast- accurate- friendly- no hassle or stress. I wish I had purchased my jeep from them ❤️ Been to this place many times—- mostly oil changes for my jeep and my hubby’s jeep.
Everyone was great. The buying process took quite a bit of time do you sales pitch for extended warranty. Very well informed though.
John in service did a great job getting me in and out. He is very responsive. Eric S, Owner
Ron my Service Advisor took great care of me and made me aware of additional services I needed. Very satisfied with the whole experience.
James Ford was one of the best salesman we have ever encountered. He was very helpful and made our experience more than amazing. The whole process went VERY smooth. I was very pleased.
Excellent buying experience. Benny and Leah were fantastic with communications and all paperwork. I was in and out in an hour and forty-five minutes which included adding the step bars on the truck while doing paperwork. Would definitely recommend Dennis Dillon Ram.
I was more than pleased with James Ford my salesperson. He was prompt to answer my questions via phone, He was extremely polite and handled himself in a professional manner. The thing I did not like was how finance slipped in the 299.* on something to do with the Safety Kit which I did not want. This is just blue sky and I did not want it even it you folks put it on every vehicle! It was still a pleasure dealing with James!
Excellent people to work with. Listened and seemed to really care about our needs. I would buy here again. Thank you
Fantastic experience! Jim, Kevin, Cameron and Sean did an excellent job for me. I would definitely consider buying again, and recommending to friends and family. Thanks, Greg
John in service was a pro got us in and out fast thank you John I love coming in this service and sales department see you soon
Enjoyable experience from beginning to end. Excellent customer service , Im actually shocked at how smooth the process was.
Pain free, low pressure transaction. Admittedly, showed up shortly before closing on a Sat. Evening and was still politely accommodated. Drove home with my college bound Daughters Jeep that same evening. Very satisfied customer.
Service is always great walk in and get taken care of every time I come in since bought the truck John in service always helps me
In and out in a more than reasonable time! Personnel was courteous, professional and listened to my cares and concerns. Highly recommend and will definitely be back!! THANK YOU!!!
The no haggle pricing is nice, especially when theyre lower than anywhere in the Western US. Benny was very responsive during the process and entirely helpful during my visit from CA getting me back on the road for my 7 hour drive within 3 hours total from when I walked in. Thanks to Benny and DD my old truck is now retired and Im rolling a mild factory Sawtooth custom rig!
The gentleman was very courteous and friendly. Very professional. I bought my car in Boise but live in Nampa. I will definitely come back to Nampa. Second time there and great service with friendly staff
Brandon made this buying experience amazing his customer service is way beyond expectations!!
The salesman working with me was friendly and professional. I was able to drive the car to my mechanic to check it out. I also appreciated not feeling pressured. It was an overall positive buying experience, but the one thing I was disappointed in was the detailing before I drove off the lot. The car was still pretty dusty.
Great experience from beginning to end. James Ford did an outstanding job presenting the truck and answering all the questions I had. Steve did a great job getting the best rate available to me. I would recommend both of these men to anyone looking for a new/ used vehicle from your dealership. Thank you.
Great dealership and quality service center
dealer response is good follow up from manufacture is very bad. Have been waiting months for updated software for navigation system. Jeep does not seam to care and sure does not follow up. I would not recommend Jeep but have been please with the service dept. at Dennis Dillion.
Appointment desk prompt and courteous. Shuttle drivers very friendly.
My experience with Dennis Dillon dealership was simple and fast. They had what I needed and Connor, my salesperson was very helpful in figuring out all the gadgets on my new truck. I recommend anyone looking for a new vehicle to try Dennis Dillon.
Conner was very helpful and kept in touch throughout the process
From the time I purchased my 2018 Ram 1500 Limited and the multiple services through the dealership maintenance program, I have always been treated as a valued customer and with great courtesy.
Best experience I have ever had in finance at a dealership. Straight to the point and took no time at all. I didn't feel at all like I had to be 'wary' as I have in the past. Sales manager was extremely helpful when I did have a relatively minor issue and over all it was a really good experience. I would recommend buying here.
I was very happy how Ron in the service department handled my problem. My air conditioner was not working blowing warm air. Ron took my problem with a great smile and attitude Thanks Ron!!!!
Wonderful dealership. Always provides exceptional customer service. Everyone is extremely nice and customer focused.
Great dealership and a fantastic buying experience. The sales and finance staff were both wonderful. Very knowledgeable and extremely friendly. This is our second new car purchase from Dennis Dillon Chrysler Dodge Jeep Ram in Caldwell.
These guys take great care of you. Keep you informed check things I didn't even think about. Highly recommend
We were having a difficult time with our local dealers. One of our friends referred Dennis Dillion from one of their purchases. I am extremely glad we reached out to them because they made our buying experience amazing. Called them and talked to Connor, fly out the next day and made our buying experience extremely easy. I would recommend my family and friends to them.
My Service representative Ron was a great help to me. I was only in town for another day and needed to get my fuel filters change on my Ram 2500 Diesel. I talked to a service representative named Ron and he said he could get me in the next morning at 8:00 am. When I came in the next day he was very pleasant and said I get you out soon. Sure enough he did what he said and I was out of there by 9:15. He had a great personality and a happy disposition. The next time I need service from dodge ...
This is the 5th vehicle I have purchased from Dennis Dillon, there is a reason that I keep coming back. Exceptional service from top to bottom as usual
Got to order my own Jeep for a great price. The sales rep was very attentive and responsive. They did a great job and worked hard to be sure I got the vehicle I wanted. The whole purchase process was via email and text, which I prefer. They were great.
I had a great experience getting my new truck this past weekend. James Ford was a great salesman. Wasnt pushy just an overall nice guy.
They were very busy. But got me in and all the work done ss promised.
The service from my sales rep was grate!
I was an out of State customer purchasing a new 2021 JLUR custom order. Benny was my salesman and made the entire process fun and easy. He proactively kept me updated throughout the entire build, shipping and delivery process. The dealership was warm and welcoming too.
Stephen and the team at Dennis Dillon were truly great. I knew what I was looking at, came in, drove it, and was out the door with my new car quickly. Having two small children in tow, everyone moved quickly and kept the pace rolling which I was so appreciative of. I would definitely recommend this dealer and hopefully one day soon Ill be back for a new Wagoneer!
Technician went out of his way to make it as easy as I could be in lieu of my broken foot.
great service department, although not all personnel are friendly should use the rule if eye contact is made at least acknowledge with a hello or smile
Just picked up my car after a complete detail. It looks brand new! We have both of our vehicles serviced and detailed at Dennis Dillon Chrysler Dodge Jeep Ram. Our service representative, John Brown, is always personable and professional. John communicates well and follows through to ensure we receive excellent and on time service. Dennis Dillon in Caldwell is our first choice dealer for vehicle purchase and service. Also the best selection and pricing weve found for tires. Thanks to the team at Dennis Dillon for another great experience!
Very friendly and courteous staff. They do a great job
Jesus did an amazing job of helping me order my dream truck! Very professional and great communication. Would give more stars if it was an option! Thanks Jesus!
Nice no worries no problems thank you to all
Other than being very busy every thing was good.
John in customer service was amazing!!! Our son broke down on his way from Sacramento to Sand Point Idaho with the transfer box overheating and failed in Nampa Idaho. All the Jeep dealerships told us 4 weeks before they could even look at the problem, this was not an option for our son to sit in a hotel room for 4 weeks waiting for Jeep to catch up on their workload to get him back on the road. John was able to work him into the schedule, get him a ride to the hotel, troubleshoot the problem order the parts and get ...
I went in for a simple oil change and they found some leaking seals from some prior maintenance. They got me in ASAP and took care of the problem under warrantyno hassle. I highly recommend them. Shout out to John and Sheryl for their great service!
Very friendly, helpful and knowledgeable.
Exceptional customer service and beyond friendly staff
Overall pretty good. Had a couple of hour wait to get into see the finance person.
Our experience was a great one. Employees were friendly and our salesperson, Brandon, knows what he is doing.
Will keep bringing my Dodge back to the Dennis Dillon Team, organized, clean, friendly, timely repairs, knowledgeable technicians who take pride in their work. I paid a lot of money for my pickup, I am picky with who gets to work on it and this Dealership has proven themselves to me on more than one occasion. My pickup travels lots of miles as I live in Alaska so getting stuck along the road in a blizzard with no cell phone coverage and spotty traffic flow could put a person in a bad situation. I depend on the technicians at Dennis ...
Got exceptional service on my car and the customer service team was professional and friendly.
I have been getting my truck serviced here for over 5 years and have always had great customer service.
I could not be happier with my experience with Dennis Dillon, in Caldwell Idaho. This is directly related to my salesman Gunnar Koval, he always answered the phone and even replied back when not at work. He was straight forward and honest with all aspects of the purchase and definitely recommend Gunnar for anyone on the fence buying a new vehicle!
My experience was great with the sales team and finance department. My only issues were with the service/detail department , my truck was not ready when I arrived and had to go back 3 times to resolve paint blemish issues. So after 5 hours we were on our way back to Colorado. This was my 4th vehicle from Dennis Dillon and Im sure I will be back for more!
Over & above customer service.
Smoothest vehicle purchase I have ever experienced.
Good service as always. Repeat customer My service man always treats me 1st rate.
John and the team do an excellent job in the service department. They kept me informed through the process and made it all easy.
John is always pleasant and very helpful.
Courteous, efficient - service you appreciate as a customer.
Service was prompt and friendly. Dennis Dillon is my go to place for a new car.
I'm very happy with quality and service very friendly and communicative!
We always have friendly service here very professional and its always clean
I had an oil change and tire rotation on my 2015 tdi Passat and was very satisfied, supplied my own oil and filter and just had the labor done. I know its a lengthy process, Im 72 and cant really have a hard time getting under that car anymore. And John took very good care of me. The service was priced very reasonable, maybe because weve bought several cars recently from you, but the service is very important to me. Ive always been a Chevy man ( and Jeeper) but Dodge is making pretty good cars now. Probably has for quite a while ...
Purchased new Ram 2500
Rob Howard always does an amazing job...a true professional. My first time dealing with Tony Harris and he did such a great job finalizing the deal and making sure I was informed on the tech aspects